I was recently floated to 5 Tower. One of my patients was aggressive, making this a very complex and sensitive situation. The patient's mother was fatigued and I felt she needed to break away from the situation. Oldine was involved in the management of this case from the beginning of the shift.  She even provided a 1:1 so mom could step away. She listened to me and the mother. She made me laugh, therefore, reducing my stress. She was available to me and she didn’t stop smiling, she was truly supportive.

At the end of the shift, I was physically tired. Thanks to Oldine, I did not leave emotionally tired. All day long, she somehow helped relieve the stress of my day. She helped the mom, she helped the patient and she helped the Nurse and even the doctors managing this case . Overall, she made me feel she was with me every step of the day. Oldine displays compassion, empathy, and patient advocacy. Thank you, Oldine for making this difficult day a much better day. You deserve a field of Daisies.