I want to express our gratitude and appreciation for Olivia's dedication to making our daughter's recovery so smooth. Olivia came in and knew how to comfort her; she helped her manage her pain as medications wore off. Olivia spoke to our daughter like she was a friend she had known; she not only took care of her health, she took care of her heart. She was an expert in moving our daughter in and out and side to side in the bed—this was a critical part of her recovery as an orthopedic patient—as well as making sure she was always comfortable. Olivia is a true asset to JHACH and a gift to every patient.
*****
Olivia has been a nurse on the Surgical Neuroscience Unit since March 2017, when she joined the JHACH RN Residency Program. She exemplifies service standards in her daily practice. She does a phenomenal job establishing a good rapport with patients and families and is a great advocate. Olivia is funny, kind, caring and compassionate, with exceptional assessment skills. She's been nominated for the DAISY Award numerous times, always receiving kind words and compliments. Always positive, Olivia uplifts those around her and we are lucky to have her as part of our team.