May 2026 Honoree
Oracle Health Government Services Patient Safety Team
Dawn Tucker, DNP, RN, CPNP • Anna Winkowski, MS, MHA, BSN, RN, CCM, ACM-RN, CRPF • Jason Yang, PMP • Patti Spina, MSN, RN • Jessi Quick, MBA, BSN, RN • Julianne Jones, MSN, FNP-C • Michael Garcia, ADN, BSN, MSN, BA • Olivia Hoke, MSN, NI-BC, CPPS • Jeannetta Hegwood, MSN, BSN • Sarah Marical, RN, BSN, MN, DNP • Carly Pascoe, MS, PMP, CPPS, LSSGB
The Oracle Health VA Patient Safety Team is being recognized with the DAISY Team Award for redefining how patient safety is achieved in large-scale EHR deployments supporting our nation's Veterans. This nurse-led, interdisciplinary team exemplifies collaboration, innovation, and an unwavering commitment to safe, high-quality care.
The team created a new model for Oracle Government Services: a nationally integrated Patient Safety Team grounded in a shared responsibility framework.
Partnering with VA organizations including NCPS, IPS, and EHRM-IO QSV, the team eliminated silos and established a unified safety ecosystem featuring:
This collaboration significantly improved visibility, accountability, and speed of issue resolution across the federal EHR.
At the center of this transformation is the Patient Safety Command Center (PSCC), an innovative, nurse-informed model created by the team to ensure high reliability during go-live events. The PSCC enables:
- Real-time surveillance and rapid triage of safety risks
- Coordinated, multidisciplinary response
- Standardized, high-reliability risk discussions
- Immediate escalation and mitigation of care-impacting issues
With patient safety staff embedded on-site and virtually, frontline clinicians receive at-the-elbow support, ensuring risks are identified early and addressed quickly. The PSCC has proven so effective it is now proposed as a best practice for EHR go-live deployments.
The team also implemented a comprehensive end-to-end patient safety model spanning pre-, during-, and post-deployment. This includes proactive risk identification, structured readiness assessments, continuous monitoring, and sustained post-go-live engagement to reduce harm and improve outcomes. Their work has driven meaningful system, process, and policy improvements across high-risk clinical areas.
Through their leadership, the Oracle Health VA Patient Safety Team has strengthened the safety, reliability, and effectiveness of the Federal EHR while directly improving care for Veterans. They embody the highest ideals of nursing leadership, advocacy, vigilance, and compassion, while building systems that protect patients at scale.
For their groundbreaking work, collaborative spirit, and lasting impact on patient safety, the Oracle Health VA Patient Safety Team receives the DAISY Team Award.
The team created a new model for Oracle Government Services: a nationally integrated Patient Safety Team grounded in a shared responsibility framework.
Partnering with VA organizations including NCPS, IPS, and EHRM-IO QSV, the team eliminated silos and established a unified safety ecosystem featuring:
- Real-time, bi-directional safety data sharing
- Weekly joint risk reviews and trend analysis
- Standardized governance and escalation pathways
- A multidisciplinary Patient Safety Informatics Workgroup
This collaboration significantly improved visibility, accountability, and speed of issue resolution across the federal EHR.
At the center of this transformation is the Patient Safety Command Center (PSCC), an innovative, nurse-informed model created by the team to ensure high reliability during go-live events. The PSCC enables:
- Real-time surveillance and rapid triage of safety risks
- Coordinated, multidisciplinary response
- Standardized, high-reliability risk discussions
- Immediate escalation and mitigation of care-impacting issues
With patient safety staff embedded on-site and virtually, frontline clinicians receive at-the-elbow support, ensuring risks are identified early and addressed quickly. The PSCC has proven so effective it is now proposed as a best practice for EHR go-live deployments.
The team also implemented a comprehensive end-to-end patient safety model spanning pre-, during-, and post-deployment. This includes proactive risk identification, structured readiness assessments, continuous monitoring, and sustained post-go-live engagement to reduce harm and improve outcomes. Their work has driven meaningful system, process, and policy improvements across high-risk clinical areas.
Through their leadership, the Oracle Health VA Patient Safety Team has strengthened the safety, reliability, and effectiveness of the Federal EHR while directly improving care for Veterans. They embody the highest ideals of nursing leadership, advocacy, vigilance, and compassion, while building systems that protect patients at scale.
For their groundbreaking work, collaborative spirit, and lasting impact on patient safety, the Oracle Health VA Patient Safety Team receives the DAISY Team Award.
Thank you for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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