Orthopedic Nurse Navigator Team at Upstate University Hospital Health System
October 2023
Orthopedic Nurse Navigator Team
at Upstate University Hospital Health System
CG Operating Room
Upstate University Hospital Health System
Syracuse
,
NY
United States
Peter Jaskula, BSN, RN
Theresa Reaume, RN

 

 

 

By working closely with the patient and their family, they promote a sense of trust and comfort during the entire process.
This team’s dedication to facilitating seamless communication and coordination between various healthcare professionals, ensures the highest level of patient care and outcomes. Their ability to bridge the gap between specialties fosters a cohesive approach to complex cases, leading to more efficient and effective treatment plans.

There are three reasons why this team deserves this award. The first would be patient advocacy and support. The Nurse Navigator acts as a dedicated advocate for the patient throughout their surgical journey. They help patients navigate the complex healthcare system, addressing questions and educating on postoperative complications, and they provide emotional support. By working closely with the patient and their family, they promote a sense of trust and comfort during the entire process.

The second reason would be interdisciplinary care planning. The Orthopedic Nurse Navigator facilitates meetings with the multidisciplinary team. Together, they discuss the patient's medical history, assess their needs, and create a personalized care plan. By involving various experts, they address potential challenges, reduce complications, and optimize the patient's overall experience.

The third and final reason is post-operative monitoring and follow-up. After the patient's surgery, the Nurse Navigator stays in close communication with the patient and the entire healthcare team. They track the patient's progress and address any concerns promptly, ensuring continuity of care and allowing early intervention in case of any issues, leading to better patient outcomes and satisfaction.