"Pam demonstrates professionalism and kindness to each of her patients every day. She relates to them on a personal level to connect and help ease their minds prior to surgery. Even in the most difficult of cases, Pam keeps calm and connects with her patients providing only the best level of care. Dr. E came forward on behalf of her patient and their family to recognize the care they received. Pam’s patient was a special needs patient and the mother praised her for going above and beyond. Pam was the primary nurse who worked in combination with a tech and an IV starter. This patient was recognized by the team as someone who needed some extra special touches and interaction. Pam not only did what was expected of her job but adjusted her interventions to meet the individual needs of the patient. She provided age-appropriate care and had playful interactions. They laughed together, listened to the patient sing, and put the patient’s mind at ease. She played a huge role in making what could have been a terrifying and very high-anxiety situation into a positive and fun experience for the patient and her family. We are beyond blessed to have Pam on our ASU team!”