Paola has given my 85 year old mother exceptional care while in her unit. Going above her job duties to make my mother feel cared for and safe. Even leaving written signs for my mother to help her remember to ask for help before getting up. I must say my mother has been hospitalized before and this is the first time that I as a family member also feel well informed and welcomed. Thank you Paola for going above and beyond your duties to help not just my mother but all other patients in your care. It shows how passionate and dedicated a nurse you are.