September 2023
Patience
Ebi
,
RN
Emegency Assessment Unit
Bedfordshire Hospitals
Luton
,
Bedfordshire
United Kingdom

 

 

 

Sometimes just a few kind words make all the difference.
Patience assisted in my father’s cystoscopy in September; being 95 years of age, it was even more painful for him, especially since he had been catheterized numerous times over the days.

I found this young lady the most compassionate and kind, sometimes just a few kind words make all the difference. I do believe that Patience and her colleague made a huge difference in what could have been a most traumatic experience for us.

If my father could speak English, he would have wanted to convey his gratitude, so thank you from the bottom of our hearts.