I came to this hospital in a huge amount of pain. Paulene went out of her way to make me as comfortable as possible. She contacted the doctor on my behalf, to ensure that my medications were correct. She was always genuinely upbeat, always had a smile, and never made me feel like a bother to her.
Paulene's knowledge of an approach to nursing was exemplary. By the end of the day, I felt like I had not only a wonderful nurse, but also a wonderful friend. Her care for her patients and the proactive approach she has to providing the best care possible, is truly impressive. Thank you Paulene.