Most patients we see in the Radiology department are scared about their impending procedure. Pauline's smile and demeanor has the ability to calm any patient and make them feel safe. She is able to relate to every patient despite language barriers and make them smile. Pauline is an excellent practitioner as demonstrated by her involvement in education and policy reform. She serves as an outstanding preceptor with her never-ending knowledge and patient teaching style. Pauline is well known and liked throughout the entire hospital and carries herself professionally, treating every employee with respect and kindness.