March 2024
Payal
Verma
,
RN
7N - Progressive Care Unit
Ascension Borgess Hospital
Kalamazoo
,
MI
United States
She’s a rockstar!
I had a migraine so bad I couldn't even open my eyes, and Payal was a lifesaver! She massaged my head and lotioned my back where I had the big sticker in case of defib. I couldn’t reach to scratch it, and she couldn’t let me take it off. She called me her baby, and I called her Mamacita. I’m not Spanish or Mexican, but my grandkids and my best friends are, so I know a few words. I’m in a lot of pain due to disabilities and what is happening. She’s a rockstar! Thanks, Mamacita! She really deserved this- I think she was feeling as bad as me!