April 2022
Pediatrics & PICU Team
at Kaiser Permanente Downey Medical Center
Pediatrics & PICU Team
Kaiser Permanente Downey Medical Center
Downey
,
CA
United States
Really the entire team of nurses was phenomenal. They took exceptional care of my son and really got to know him. They respected his preferences (because he's very outspoken) and make him laugh. Another nurse even got into a lengthy Star Wars conversation with my son. The others who assisted really made a stressful process easier to deal with given we knew our son was in excellent care by wonderfully warm-hearted people that don't just do a job for a paycheck. They do it from a place of service to others. Thank you for fostering a culture of care, empathy, service, and memories. My son cried when we were discharged because he was going to miss all the nurses.