The patient praised Nurse Pattaraporn Suthongsachatree because, during an appointment for specimen and blood collection, they found her to be punctual, having good interpersonal skills, speaking politely, and providing attentive service. Their high level of expertise in the field ensured a smooth and efficient sample collection and blood drawing process, instilling great confidence in the patients. This service experience was highly impressive, both in terms of professionalism and quality of service.