My daughter had a procedure in IR. I am writing to let you know how pleased we were with her AMAZING nurse Quynn. My daughter has had more than her fair share of hospital stays and visits. Unfortunately, she is all too familiar with the unpleasantries that come with procedures and surgeries. When we walked in, we had prepared her to the best of our abilities, and we tried our hardest to stuff down our own nerves. She walked in bravely and said hi to everyone with a smile. However, when we were directed to her admitting bed and she saw the gown laid out for her she panicked. She begged to go home saying "I cannot sleep here no, no no". It was gut-wrenching for us to see our brave girl lose her composure.
We tried to coax her into her gown, but she would not budge. Quynn came to introduce himself, but without us saying a word he could tell we needed a moment. He pulled the curtain for us and said, "No rush" and her father and I convinced her to get into her gown. When we opened the curtain to signal we were ready, he came back to us.
I was a little nervous about how my daughter would warm up to a male RN since we typically have female nurses, and to my surprise, it was a non-issue. Quynn came to our bedside and got down on my daughter's level and introduced himself. She smiled, and he asked if he could put a bracelet on her. She cooperated, and we knew we were in good hands. Quynn was so sweet and compassionate with our little girl. He reminded me of some of our stellar PICU RN's we have had. He warmed our daughter up to everything he needed to put on her to prepare her for her procedure. At no time did we feel pressured to "get the show on the road". He was absolutely incredible. In the short time we spent with him getting our daughter ready, we knew he was going to take care of our girl.
While we were in the waiting room, we both said how wonderful he was, and how fortunate we were to have gotten him as our nurse. Sooner than expected our phone rang and it was none other than Quynn, telling us she was done and in recovery, and she did well. We were surprised how soon we heard they were done. He said, "I didn't want you to be anxiously waiting". We stayed waiting and 30 minutes later our doctor came into the waiting room to give us good news. We felt like Quynn not only took care of our daughter, but he cared for us too.
Waiting for your little one during procedures and surgeries is sometimes unbearable. When Quynn took the time to relieve us of the worry as soon as possible; he showed utmost compassion for our situation. We want him to know how much he touched us that day. Seeing the way he talked to our little girl, and even more reassured us... It only goes to show the heart he has for his patients. Quynn, you are an excellent nurse. You are truly fulfilling your calling. Thank you for being so amazing with our sweet girl.