My hip fractured spontaneously in October, and the pain was extraordinary. My physician assembled an emergency team to replace my hip that evening. The surgery went great, but when I woke up, the pain was unlike anything I had experienced. The nurses were having a difficult time getting my pain under control, and I was screaming. Rachel came to me and played my favorite music in my ear with her phone, massaged my temples, and coached my breathing along with a torrent of encouragement and compassion. I could feel the love pouring from her. She was able to calm me down and get me to concentrate on the music and breathing. This began to help my pain. I will never forget this woman.