I am honored to nominate Rachel Picou for the DAISY Award, as she embodies the essence of compassionate nursing and has made a profound impact on my care during my recent hospital stay. From the moment I met Rachel, I felt a sense of comfort and reassurance that I had not experienced before. Her warm demeanor and genuine compassion instantly put me at ease. What stood out the most was how she remembered me from a previous stay, which made me feel valued and cared for. Rachel took the time to reconnect and made me feel at home, significantly alleviating my anxiety in what is often a stressful environment. Rachel's dedication to patient-centered care was evident in how she engaged with my family. She made a point to include my daughters in discussions about my condition, ensuring they understood my care plan and felt supported. This attention to not only my needs but also my family's needs truly exemplifies her holistic approach to nursing. Throughout her three shifts with me, Rachel consistently took the time to listen and understand my concerns, addressing them with kindness and expertise. She never rushed our interactions, always ensuring I felt heard and cared for. Her ability to connect on a personal level transformed my experience in the hospital. When Rachel's shifts came to an end, I felt a genuine sense of sadness. She had set a standard for excellence in patient care that I had not encountered before, and her lasting impression on me will remain for years to come. Rachel is not just a nurse; she is a beacon of hope and compassion in the healthcare setting. I wholeheartedly believe that Rachel deserves the DAISY Award for her outstanding contributions to patient care and her unwavering commitment to her patients and their families. She truly exemplifies what it means to be a compassionate nurse.

Note: This is Rachel's 2nd DAISY Award!