I am writing to wholeheartedly recommend Rachel for her exceptional nursing care and unwavering over-the-top dedication. Following my heart stent install, I had the privilege of being under her care, and her compassion, professionalism, and skill left a lasting impression.

From the moment Rachel walked into my room, she went above and beyond to ensure my needs, comfort, and recovery. She is tall and wise, taking the time to explain every procedure and medication, which alleviated my anxieties with her calm demeanor and clear communication. Her attention to detail and ability to anticipate my room needs made me feel not only well cared for, but truly valued as a Medstar patient.

What stood out most was her genuine kindness and empathy. Sharing her own personal journey with her father's past open-heart surgery made me feel reassured. She consistently checked in to see how I was feeling—both physically and emotionally—and her encouragement gave me the confidence to focus on my heart recovery. Even during a busy shift, she remained patient and attentive, embodying the true spirit of nursing excellence.

I cannot thank Rachel enough for the impact she had on my stent heart recovery journey. Her dedication and expertise make her an asset to any medical team at MedStar Washington. I am confident that she will continue to provide outstanding care to every patient she encounters.