September 2021 Honoree

Rachelle D Escudero, Advice RN

  • KP Sacramento Call Center
  • Kaiser Permanente Sacramento Appointment and Advice Call Center
  • Sacramento
    ,
    CA
    ,
    United States
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Rachelle's assessment and triage skills provided an excellent patient outcome. The member received prompt care due to her use of the protocol in a linear fashion and her nursing judgment. She remained calm and had excellent customer service. The member (a new mother) received prompt treatment because of Rachelle with life threatening condition.

Thank you, Rachelle, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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