Rachelle McRae, BSN, RN

Rachelle is a Professional Development Practitioner who serves multiple hospitals and the care managers within them. I would like to recognize her ongoing service, which is rooted in steady values that foster a culture of clinical excellence and efficacy. She has a unique ability not only to teach, but to enlighten—helping shift perspective, reduce uncertainty, and bring empathy and reassurance during times of change. I observe care managers feeling informed, empowered, and confident in their roles with Rachelle’s support. She is approachable, accessible, and responsive, and she meets others with genuine care and respect. Rachelle demonstrates leadership through collaboration and service. She partners effectively with leaders, providing thoughtful, steady support that has earned their trust. Her depth of knowledge and dedication to care management workflows, job aids, and Intermountain resources are evident. She has intentionally committed herself to making information accessible and is quick to share resources in ways that truly support care managers in delivering excellent patient care. Rachelle is a pillar to the teams she serves, and I am deeply grateful for the opportunity to learn from her and work alongside her.

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I would like to recognize her ongoing service, which is rooted in steady values that foster a culture of clinical excellence and efficacy. She has a unique ability not only to teach, but to enlighten—helping shift perspective, reduce uncertainty, and bring empathy and reassurance during times of change. With Rachelle’s support, I see care managers feel informed, empowered, and confident in their roles. She is approachable, accessible, and responsive, and she meets others with genuine care and respect.