March 2020
Racquel M
Queja
,
Registered Nurse
5 South Step Down Unit
Kaiser Permanente Fontana Medical Center
Fontana
,
CA
United States
Racquel says that keeping her patients presentable is a representation of her as a Nurse.
Racquel has been employed at the Fontana Medical Center since November 17, 2003. Racquel was nominated for this award by a patient’s family, who stated:
“Racquel was amazing. She took care of dad on two separate occasions and she was always positive. Dad can be grumpy and she made him laugh. I asked for supplies to shave dad as he hadn’t since the accident, and instead she took the time to do so herself, even though she had two other total care patients. Racquel says that keeping her patients presentable is a representation of her as a Nurse. On our last day, with everything going on, she ensured we had everything we needed, including things we had forgotten. She is an excellent Nurse.”
Racquel is a remarkable nurse and she exemplifies the VALUES of Kaiser Permanente Nursing. She provides EXCELLENT care, with INTEGRITY and COMPASSION; she is a TEAM player, extremely PROFESSIONAL, and keeps the PATIENT AND FAMILY IN THE CENTER of everything that she does. Racquel truly is an extraordinary Nurse.
“Racquel was amazing. She took care of dad on two separate occasions and she was always positive. Dad can be grumpy and she made him laugh. I asked for supplies to shave dad as he hadn’t since the accident, and instead she took the time to do so herself, even though she had two other total care patients. Racquel says that keeping her patients presentable is a representation of her as a Nurse. On our last day, with everything going on, she ensured we had everything we needed, including things we had forgotten. She is an excellent Nurse.”
Racquel is a remarkable nurse and she exemplifies the VALUES of Kaiser Permanente Nursing. She provides EXCELLENT care, with INTEGRITY and COMPASSION; she is a TEAM player, extremely PROFESSIONAL, and keeps the PATIENT AND FAMILY IN THE CENTER of everything that she does. Racquel truly is an extraordinary Nurse.