Randolph Cruz
May 2025
Randolph
Cruz
,
BSN, RN
19th Floor Nerve, Muscle & Bone Innovation Center
Shirley Ryan AbilityLab
Chicago
,
IL
United States
It’s clear that Randolph's commitment to helping others goes far beyond just doing his job; it’s his passion, and it shows in every aspect of his work.
This has been the most difficult time of my life and my family’s as well. I have worried about my father so much that I’ve had sleepless nights, which is horrible because I’m in vet school at Purdue. My stress and worries about my dad were greatly reduced by Randolph, our (sometimes) nurse – unfortunately!
I personally think he was outstanding in his care for my dad. He was compassionate. He also kept my family informed about Dad without us asking. He was always on top of Dad’s medical needs and spoke with us in layman's terms. He also treated us with great respect, especially Dad. He spoke with his dad about different things, not just medical conditions. We also loved his laughter and sense of humor. His face and smile light up my dad’s day and make him smile. You are lucky to have such a nurse.
***
Randolph is the type of nurse who makes a lasting impact on everyone he encounters. From the moment he steps into a room, his calm and compassionate demeanor immediately puts patients at ease, even during the most challenging moments. He consistently goes above and beyond, not only providing expert medical care but also offering a comforting presence that reassures patients and their families.
What sets Randolph apart is his unwavering dedication to his profession. He treats every patient with the utmost respect, taking the time to truly listen to their concerns and ensuring they understand their treatment options. Randolph's ability to remain composed in high-pressure situations and his natural leadership qualities make him a go-to for his colleagues, who admire his work ethic and kindness. Whether it’s staying late to ensure a patient’s needs are met or offering a simple word of encouragement, Randolph’s impact extends far beyond his medical expertise. He embodies the essence of nursing, blending skill with compassion and making a profound difference in the lives of those he cares for. It’s clear that Randolph's commitment to helping others goes far beyond just doing his job; it’s his passion, and it shows in every aspect of his work. We were truly fortunate to have had him as my husband’s nurse at Shirley Ryan AbilityLab.
I personally think he was outstanding in his care for my dad. He was compassionate. He also kept my family informed about Dad without us asking. He was always on top of Dad’s medical needs and spoke with us in layman's terms. He also treated us with great respect, especially Dad. He spoke with his dad about different things, not just medical conditions. We also loved his laughter and sense of humor. His face and smile light up my dad’s day and make him smile. You are lucky to have such a nurse.
***
Randolph is the type of nurse who makes a lasting impact on everyone he encounters. From the moment he steps into a room, his calm and compassionate demeanor immediately puts patients at ease, even during the most challenging moments. He consistently goes above and beyond, not only providing expert medical care but also offering a comforting presence that reassures patients and their families.
What sets Randolph apart is his unwavering dedication to his profession. He treats every patient with the utmost respect, taking the time to truly listen to their concerns and ensuring they understand their treatment options. Randolph's ability to remain composed in high-pressure situations and his natural leadership qualities make him a go-to for his colleagues, who admire his work ethic and kindness. Whether it’s staying late to ensure a patient’s needs are met or offering a simple word of encouragement, Randolph’s impact extends far beyond his medical expertise. He embodies the essence of nursing, blending skill with compassion and making a profound difference in the lives of those he cares for. It’s clear that Randolph's commitment to helping others goes far beyond just doing his job; it’s his passion, and it shows in every aspect of his work. We were truly fortunate to have had him as my husband’s nurse at Shirley Ryan AbilityLab.