I am writing to express my sincere appreciation for the exceptional service and dedication that Randy demonstrates as a Unit Nurse at Phoebe Hospital. His unwavering commitment to providing high-quality care to my dad, JW, did not go unnoticed. Randy's professionalism, compassion, and expertise had a profound impact on my family, our friends, and me. His ability to effectively communicate with us, along with his skills and impeccable bedside manners, ensured that we received the best possible care while here at Phoebe Hospital. Furthermore, Randy's willingness to go above and beyond the call of duty to support my loved one and to assist in any way possible is truly commendable. His positive attitude and collaborative spirit created a comfortable environment despite the circumstances. Randy truly exemplifies 5-star service.