After 24 hours of being in the dark about the condition of my mother's health, we had an angel come enlighten us. Raquel has been the epitome of knowledge, patience, and compassion. She took the time to carefully explain my mother's condition, test results and prognosis. Her explanation and kindness put us at ease, which we are eternally grateful for. Thank you, Raquel, for your compassion, loving and understanding. We appreciate that you took the time to explain my mother's condition and reduce our anxiety.