Rashawn demonstrated a very positive attitude, a high level of care, and professionalism during my stay. As I received procedures downstairs, my wife waited in my room. Rashawn noticed something and inquired about her discomfort. My wife shared the details and Rashawn took her temperature and noted it was elevated. She suggested my wife to the ER, which she did.
Upon being seen in the ER, it was determined my wife had a stomach infection. Thanks to Rashawn's support, further damage from this unknown infection was stopped.
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Every time Rashawn was needed, she came with a smile and never made us feel like we were a bother. She is very personable and caring. She would stick her head in the room to ask if we needed anything.
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Rashawn was very helpful and patient with me during my son's stay in the observation unit. She explained everything to me and made our stay very comfortable and less stressful. She was always checking in on us and making sure everything was done, such as tests which needed to be performed.
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Rashawn was very attentive and delivered exceptional service. She was there every step of the way, making sure that necessary tests and services were administered in timely fashion. She explained things in a very clear and concise way.
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Rashawn is a pleasure. She made my stay much more tolerable. She is a pro, has a great personality, and is very caring.