Mae worked the night shift several nights while I was admitted. Her genuine care, dedication, and professionalism helped me deal with difficult situations while an inpatient. She was not just a nurse, she also helped me mentally. Her positive attitude combined with her eagerness to help me get through several tough nights without nightmares.
Mae demonstrated a high degree of knowledge and compassionate care by finding the right words to say and offering the right solutions when needed. She approaches each patient differently. She adapts to their needs and helps them feel comfortable in any situation.
Mae helped me dealing with some news that impacted me negatively. She did not have to find solutions for me, but her way to address me and talk to me calmed me down and helped me focus on solutions. Without her calm and friendly demeanor, I would have struggled to stay calm myself.