I nominated Rebecca because of her unmatched dedication and care for our behavioral health patients. I don't have one specific situation to share because she exemplifies what it means to be a nurse and a behavioral health nurse each time she works with this population. She is kind and caring and can almost always prevent escalations. She takes time with each and every patient to ensure they understand what is going to happen and why we are doing what we are doing.
Patients come to us scared, sad, lonely, and unsure and Rebecca is always there with a smiling face and a welcoming demeanor. She follows our policies and protocols while providing loving care. Many teenagers are wary of us and don't want to give up their phones or other items and Rebecca can calmly get them to understand that we aren't targeting them or judging them but doing what we can to keep them safe because we care about them. She ensures her patients get food on time, showers, movies, etc. She always advocates for them and works very closely with social work, case management, and doctors. Everyone in the ED knows that she is the "go to" for behavioral health questions. Whether the patient has a history of autism, depression, SI, HI, aggression, etc., she will treat each one with respect and safely give them the best care possible. It is hard to put into words all Rebecca does for this population, but you can ask anyone in the ED and they will agree that she deserves recognition for her unwavering care of this difficult and often misunderstood population.