Regina Watkins, LVN

Regina was working on a Friday. After receiving some test results from the provider, she was to notify the patient to go to the emergency room. After several calls to the patient and the patient not answering the phone, Regina went to the patient's home and informed the patient to head to the emergency room due to the test results. She went beyond her regular duties to get the patient taken care of. This demonstrates her understanding of the Shannon Aspire Values.