My mother doesn't have a wheelchair and we asked for an escort. Reshema Green checked to see if escorts had come but unfortunately, they were short staffed. She went to the ER to get a wheelchair and they were all in use. Next thing I know she had a wheelchair. She took my mother to be checked in for her oncology appointment. Honestly this was my mom’s first appointment and I don't know if Reshema could tell I was nervous, but I was. While I parked the car, she had taken my mom to the bathroom. She said to us that we should let the provider know that my mom needs a wheelchair. Honestly, I don't even know if she had that much time to spend with my mom, but she made sure she got to her appointment. I appreciate that.