My primary care Dr scheduled me for two iron infusions. I had tried to avoid getting iron infusions, they just sounded so scary. Alas, I wasn't able to keep my iron levels up, so I was scheduled for two infusions. I was worried. I was nervous. I was stressed about the infusion. I had no idea how it worked, was worried about the length of the appointment and worried how this would go with an underlying medical condition. I worry about interactions with my underlying medical condition whenever doing something new. It is just what happens. The care I got from Rheanna on both of my visits lowered my anxiety. She made me feel so comfortable, calmed my nerves. She checked in with me during my 5-hour-long procedure, made my anxiety go way down, knowing she was right there in case I was going to have an interaction or issue. She explained all the various steps that were involved. She told me who was going to talk to me. Every little thing she did was so professional and also so caring and calming. She asked me if I was hungry, and I didn't think I was, but once she mentioned it, I was. Her calm nature made the second appointment a breeze. Being hearing impaired, I sometimes don't hear female voices. I heard Rheanna perfectly. Everything from scheduling my two appointments on the phone to checking in at the desk in the morning of my appointment to having my infusions to leaving was such a wonderful experience. The second appointment, I had zero rise in my stress level. I was so comfortable that I was able to nap a bit.