"Richard was my son’s nurse before his surgery. And he treated my son like his own. He interacted with my son and shared personal stories about his injuries. Richard really made a difference in my experience. He was compassionate, caring, and well-focused on my son and us. He really made me feel safe and this procedure would be OK. If all nurses were just like Richard Poli, this world would probably be a nicer place. Thank you so much.”

It is with this kind of compassionate and dedicated care that Kaiser Permanente and the DAISY Foundation present you with this award.

Thank you for all you do.