I would like to nominate Rick, a registered nurse who provided exceptional care to my husband after an angiogram with heart stent placement.

• Attentiveness: Rick was very attentive to my husband’s needs, ensuring his comfort and well-being throughout his stay. 

• Professionalism: Rick displayed a high degree of professionalism in his assessment of my husband’s conditions and follow-up communication with both nurses and doctors.

• Discharge coordination – Rick efficiently coordinated the discharge process, including explaining follow-up actions, facilitating prompt paperwork completion, and thoroughly reviewing at-home instructions. 

• Personal touch. We were particularly impressed by Rick’s ability to balance professionalism with genuine care and attention to detail. 

Overall Impression: We are very grateful for the exceptional care Rick provided to my husband. His professionalism, attentiveness, and clear communication significantly enhanced our experience at Abbott Northwestern Hospital. We highly recommend nominating Rick for his outstanding service.