Rikki works in home health and cares for patients of all ethnicities. Rikki had a patient who only spoke Spanish and Rikki was determined to communicate with her patient in her native language so she downloaded an app to start learning while using a translator to ensure she could communicate with her patient. Over time, Rikki became very close with the patient and their family ensuring the comfort of her patient. Rikki always wants what is best for her patients and is truly a patient's advocate.