I regularly see Robert visiting staff in the early morning and after-hours to check on unit progress and provide trouble-shooting support to staff. He is articulate and has excellent communication skills. He cares about the general well-being of his unit and promotes teamwork by curating amazing nursing/ancillary staff teams for the units he is responsible for.
Robert regularly emails educational opportunities, policy and procedural updates, and patient letters to the staff so that we can all see and share unit needs and accolades. He is very supportive of staff that need schedule changes or needs to cut back hours for work/life balance reasons and seems to do all he can to accommodate these types of staffing changes.
One night the IMCU unit was short-handed and Robert personally started making calls and sending text messages to ensure the unit was staffed appropriately. He personally delivered Dutch Brothers coffee (during the night shift!) to the nurses that agreed to come in extra and float to this unit. This is only one small example of the morale-boosting efforts that Robert implements regularly. He seems to know that happy staff is productive staff and I appreciate his efforts.
Robert encourages all nurses under his leadership to obtain specialty certification and supports further education goals. He regularly verbalizes accolades personally to staff that reaches goals and emails the rest of the unit staff so that we all can take pride in our co-workers and our unit!
Robert is the exact type of leader that is good for a high-stress unit. He expects staff to perform excellent patient care and regularly seeks feedback from his staff and outside units to improve the art of critical care nursing at ATRMC.