February 2022
Robyn N
Tatman
,
RN
Surgery Department
Coffeyville Regional Medical Center
Coffeyville
,
KS
United States
Robyn remained completely calm and professional, and also very soothing and reassuring.
I was recently scheduled for a much-anticipated surgery after enduring a chronic condition for many months. I was very calm and excited to finally get in, as the procedure is only available once per month. Robyn was extremely welcoming and accommodating through the pre-op process. Unfortunately, as she administered pre-op meds, I had a significant reaction that we later learned was due to a very rare interaction between one of the meds and a maintenance medication I am dependent on to control a panic disorder I have had my entire adult life. Unlike an allergic or anaphylactic reaction, I experienced physical panic and anxiety that took over my entire physical and mental state. Along with the reaction symptoms, I was confused, alarmed, and very embarrassed. Robyn remained completely calm and professional, and also very soothing and reassuring. I could hear her quickly go to my medical record to try to identify which drug created the issue whilst doing everything she could to make me more comfortable. Ultimately, my doctor and I decided to postpone surgery so I would be in a more stable condition. Robyn went above and beyond by kindly checking in on me almost daily for several days after. Robyn demonstrated great nursing for me and also showed the best of CRMC greatly impressing my friend who came to care for me post-op, who later said "You definitely wouldn't find care like that in Wichita." Kudos and many thanks to Robyn.