Unfortunately, I came into the ER for difficulty breathing and that turned into me getting a chest tube. The first chest tube wasn’t any good and then another tube needed to be put in. Roger went above and beyond. He advocated for pain medication and simply held my hand during the procedure.  I’m actually hoping I didn’t injure his hand! I squeezed too hard but the awake chest tube was more painful than I was expecting. Roger showed compassion and empathy and truly listened to how I was feeling. The simple thing of holding my hand during the procedure goes such a long way and Roger was there and in it with me. I felt so much support from Roger that I would like to thank him. I appreciate your service and kindness during my stay.