Rosalyn "Roz"
Mazoway
May 2012
Rosalyn "Roz"
Mazoway
,
MS, RN
Emergency Department
Novant Health Presbyterian Medical Center
Charlotte
,
NC
United States
Roz is currently our only behavioral health nurse in the Emergency Department. She transitioned to the Emergency Department to assist with the large volume of behavioral health patients waiting for inpatient treatment.
After working in the behavioral health unit for many years she has developed the skills necessary to care for this specialized patient population and brought this level of expertise to the emergency department.
Her compassion and love for nursing is evident in the care she provides for our patients daily. Roz’s nursing intuition and skills has led her to identify patients with greater needs than just the behavioral assessment. Roz has identified the need for palliative care, outpatient follow up services and inpatient hospital admissions.
For example, Roz identified a depressed patient that had stage 4 cancer; and wanted to die since he felt he did not have any chance of surviving and did not know about the resources available to him. Roz took the time to listen, support and explain all the options available for the patient. She provided him with various options allowing him to participate in his care and decision making. She offered many consults where the patient was evaluated by oncology and hospice.
After the consults and support by Roz the patient realized that he had several treatment options and support available. He decided to accept treatment and was admitted to the oncology floor where he began his journey of comfort, support and recovery.
Roz was the primary nurse assigned to a patient who was being held in the Emergency Department due to acute behavior changes. The patient had an extensive psychiatric history and hospitalized for the same presenting behavior many times before. He was evaluated by the physician and moved to care station C while awaiting an inpatient bed. After her assessment and evaluating patient’s medical history she questioned if the patient as really having a psychiatric crisis or possibly a CVA. She reached out to the physician, voiced her concerns and a CT was promptly ordered. The CT scan verified the patient indeed had a CVA. The patient was moved and admitted medically. Had Roz not practiced with a questioning attitude the outcome may have been different.
After working in the behavioral health unit for many years she has developed the skills necessary to care for this specialized patient population and brought this level of expertise to the emergency department.
Her compassion and love for nursing is evident in the care she provides for our patients daily. Roz’s nursing intuition and skills has led her to identify patients with greater needs than just the behavioral assessment. Roz has identified the need for palliative care, outpatient follow up services and inpatient hospital admissions.
For example, Roz identified a depressed patient that had stage 4 cancer; and wanted to die since he felt he did not have any chance of surviving and did not know about the resources available to him. Roz took the time to listen, support and explain all the options available for the patient. She provided him with various options allowing him to participate in his care and decision making. She offered many consults where the patient was evaluated by oncology and hospice.
After the consults and support by Roz the patient realized that he had several treatment options and support available. He decided to accept treatment and was admitted to the oncology floor where he began his journey of comfort, support and recovery.
Roz was the primary nurse assigned to a patient who was being held in the Emergency Department due to acute behavior changes. The patient had an extensive psychiatric history and hospitalized for the same presenting behavior many times before. He was evaluated by the physician and moved to care station C while awaiting an inpatient bed. After her assessment and evaluating patient’s medical history she questioned if the patient as really having a psychiatric crisis or possibly a CVA. She reached out to the physician, voiced her concerns and a CT was promptly ordered. The CT scan verified the patient indeed had a CVA. The patient was moved and admitted medically. Had Roz not practiced with a questioning attitude the outcome may have been different.