Ruth Navarro
June 2019
Ruth
Navarro
,
MSN, RN, CCRN
ICU
West Kendall Baptist Hospital
Miami
,
FL
United States

 

 

 

Ruth is a role model: An advocate for professionalism and fairness among all staff; shows respect and concern for others; doesn't entertain gossip and knows how to tactfully deal with staff to discuss difficult conversations; calm under pressure and has been commended multiple times for a calm demeanor; realistic role model; deals with problems at hand with positivity; humility and willingness to admit mistakes; knows when to apologize and to show appreciation of others' situations.
Ruth shows extraordinary behavior through managerial courage by taking on the challenge of leading the team at the time of unit uncertainty; selflessness and ability to overcome obstacles like staffing challenges; worked above and beyond required work hours to ease the unit staffing challenges and provide safe unit staffing. Ruth promotes an environment of trust through open communication, open door policy, a track record of honesty and fair treatment of others, and puts the needs of others ahead of their own.
To patients and families, Ruth commits self and time to bring family members to a common decision for the benefit of the patient; advocates for the patient when family members disagree.
Ruth motivates staff, all the direct reports are advanced or expert nurses with certifications. Lastly, Ruth promotes and enhances the image of nursing within the organization, the community and the profession through the multiple hospital-wide committee memberships; maintenance of professional certification, volunteer hours and personal professional advancement in postgraduate studies. Ruth is not only a great leader but a great wife, mother, and friend.