We would like to extend our heartfelt thanks to Nurse Salwa Metwally in giving her 100 percent compassionate care with all her Critical Patients. She possesses the ability to easily connect and support the patients and family, with a strong will to get through tough situations with a caring heart. She strives to find that kind of professional and personal harmony towards herself and her colleagues. One of the pillars in ICU who set up and commenced the unit in preparation for Ramadan and Hajj Season which caters diversity of patients. Patients safety is her number one priority which gives her the Impact that aligns with the organizational goals. Her communication is always professional and courteous, her ethnic capability persistently comes through her delivery of care.