Samantha provided exceptional care to my father during a recent stay. From the moment I met her, I was impressed by her warmth and genuine compassion. She consistently went above and beyond her duties, ensuring my father's comfort and well-being. Samantha's expertise was evident in her thoroughness and attention to detail. She explained procedures clearly and answered all our questions patiently. Her calm demeanor and positive attitude were incredibly reassuring during a stressful time. Samantha recognized my father when he returned to Sutter Coast for a follow-up appointment. This demonstrated her exceptional memory and genuine interest in her patients' well-being. She also took the initiative to engage in a personal conversation, inquiring about his holiday plans and offering words of support and encouragement. These actions are a testament to Samantha's outstanding customer service and dedication to providing the highest quality care. She truly embodies the spirit of nursing. My father and I are deeply grateful for her compassion and unwavering support during his healthcare journey.