Upon arrival to the ICU Sandra greeted my child, my mother and I with a friendly smile. She went to work immediately to make my son feel better. He was so close to death or we the family were so afraid of this. My child hadn't been able to hold food down for six days. She kept smiling and explaining to him everything she had to do to help him. Sandra asked numerous times if she could do anything to help us not just my son. She checked on us more than anyone could think possible. She checked on us before leaving, upon arrival the second day & she greeted us with a smile. Sandra gave my son a great sense of security. She not only made him feel better but his family too. God Bless you, Sandra!