I live in Virginia and my mother was recently admitted to the University of Arkansas for Medical Sciences from the nursing home for pneumonia. Living in another state makes it very difficult to care for loved ones. I called and spoke with Sarah Doss. She stated my mother had not been very alert and that she would only say a word or two at a time. I told her this was not my mother's baseline and that I was concerned. Sarah told me she would speak to the physicians and get back with me. A few hours later, an unknown number came across my caller ID. When I answered the phone, my mother was on the other end! It was such a fresh breath of air hearing her voice. Sarah even allowed my daughter and me to make a video phone call so we could see her. What makes this even more special is my daughter had a baby six months ago and my mother has not been able to meet her. She was able to see the baby for the first time and talk to her. This is a memory we will never forget. Even more, I sent a few pictures of the baby to her phone. She went out of her way to print the pictures off, put them in picture frames, and give them to my mother. It's hard to describe how much her generosity means to my family and me. We appreciate her and everyone at UAMS for taking such good care of my mother. Thank you!