It’s very simple. From the time she walked in this room she had a very good, or I dare say, a great attitude. I believe this was something that she did not have to force or fake. You could tell it was genuine and a part of who she is. Sarah displayed such love and patience with my uncle. She talked to get to know him a bit, which made a big difference. She explained what was going on and made this whole experience much better. I really appreciated the level of professionalism that she showed at all times. Sarah, in my opinion, is a positive role model for the nursing profession.