You can tell in an instant Scarlett loves her job and people. I have had a lot of nursing care over the years and I felt so fortunate to have her as my nurse. She takes the time to find out a bit about you and she goes above and beyond to locate whatever you need or what she can think of to help you either feel better or get better quick! A great human being with "humanity" being key. I can only hope that all caregivers can be so generous with their time and care!