I was caring for a patient with dementia, who had forgotten that her husband had died several years previously. In re-orienting her, she unfortunately heard the news as if for the first time. She was understandably distraught, and grieved. I held her hand and tried to ease her grief, but she was shattered. I knew Scott had a way of reaching patients at moments like these, and I asked him to come to my patient's room and pray for her (she is a devout Christian and I have observed Scott reach patients with prayer before). We prayed with her and he got her talking and eased her into a peaceful place within her dementia, which allowed her to become calm, and at last, restful.