Ms. Terrible was nominated by her patients:

Sergine made a meaningful difference in my care because she did a great job looking out for me. She did everything she could to give me the medication I needed, and she was a great person to talk to. She made me laugh while she was working hard. Thank you for everything you did; it made me feel at home. Thank you for being a great nurse. Keep it up!

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The first night I was admitted, Nurse T made me feel very secure and safe. I was coming from a hospital in Yonkers, NY. It was very late, and I was very scared. The way Nurse T was able to change my fear and worry into comfort and security. She was amazing every day she worked. She checked on me, and on her days off, I was looking for her. The calmness of her voice and the gentle touch of her hands showed me I was in the right place. After 3 weeks of being in the hospital, her kindness and soothing demeanor still had me feeling safe. I had a lot of great nurses, but Ms. Terrible will forever stand as my #1.