I met Seth around 6 am after sleeping overnight in the CVICU waiting room at Scripps Memorial. My mom had just been transferred over to Scripps Memorial from Kaiser Zion, as the medical team advised that Scripps would have higher levels of care they could extend to her given her condition. It turned out to be a very scary night and perhaps, one of the most critical points in my mom’s journey. We were very close to losing her, and we waited for 9 hours overnight in the CVICU waiting room (after her transport) to just see her. Around 6 am we were told that we could head into her room. We were exhausted, worried, and had no idea what to expect when we walked into her room. We were told we would connect with her nurse, Seth. As we pulled back the curtain, Seth was standing there. He looked at me, his eyes gazed down at my sweatshirt, and he said, “I work for that company, too”. When we realized that we both worked for Aya, for some reason my emotions got the better of me and I started to cry. I immediately felt at ease knowing an extension of my work family was caring for my mom in her most critical times. Seth was by her side from the time she entered Scripps around 9 pm until that very moment. Some very worrisome events occurred in those 9 hours after her transport, and I doubt Seth knew what was coming his way when he clocked in for his night shift that evening, but I am so glad he did. He was compassionate, knowledgeable, skilled and made me, my brother, and my Dad feel very at ease in a stressful time.