When Shannon Ice talks with her patients you can hear the kindness and compassion she has for all the patients she cares for. She is very calming and reassuring. Shannon always goes above and beyond for the patients and her team. She is a mentor, a resource person and takes the lead of the department when the manager is out. Shannon is very highly respected by all the physicians, vendors and staff. She deserves to be recognized as an outstanding role model for Medical Center Jewish South and KentuckyOne Health!