October 2018 Honoree

shannon sloan, RN

  • Medical
  • St. Peter's Health
  • Helena
    ,
    MT
    ,
    United States
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I came into the ER with what some would call an "undesirable, embarrassing waste of time" situation. I was going through the delirium associated with alcohol withdrawal, as well as the side effects of ingesting anything that might contain alcohol. From the moment I moved from the ICU to the Medical Floor, Shannon revived in me a sense of hope for my life.
I had never felt so sick in all my life, and Shannon helped attend to my most embarrassing needs. Shannon made me feel as though I was her only patient. Not once in my entire six-day stay did I feel as though I was being judged for my situation, nor did I feel like a burden with my thousands of requests and needs. When I felt I was at the lowest point in my life, Shannon always had a smile, was positive, and provided words of encouragement when I needed them most. Shannon provided extraordinary care to me when I was unable to make it to the restroom. She cleaned me and never said a negative word.
I could go on and on about the sincere love, empathy, and sheer kindness she showed doing what I believe to be one of the hardest jobs in the world. The genuine glimpse of hope she gave me when I thought there was no hope left will never be forgotten. Shannon exemplified such hard work and dedication while caring for a once hopeless alcoholic. St. Peter's truly has an angel working for them.
***
Shannon always responds with a smile and doesn't shirk her duties to other staff. You never hear a bad word from her, regardless of the request. Her smile and positive attitude are exemplary.

Thank you, Shannon, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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