Sharon developed an instant rapport with [my wife] and with my family. In the most difficult time, Sharon was always caring, clear, and supportive. She instructed us on [my wife's] care and kept us informed about her condition and changes so that we could understand what was happening and how to comfort her best. Her care, her insight, her compassion, and her professional knowledge were obvious to us. Thank you, Sharon, for your kindness and care above and beyond.