Shawna Taylor, BSN, RN

Shawna was in the ED when my mother came in due to a stroke. Shawna told me exactly what to expect and what would be happening. She was kind, patient, and loving to my mother. When it was determined that my mother would not be going to the ICU, Shawna explained to us both that she would be handing off her care to another nurse that was very competent. She also said that she would check on Mom before her shift was over. Mom went to progressive care, and around 3:30 a.m., Shawna came in to check on her. She didn't talk over her, she knelt down beside her, and talked to her like she had known her forever. So many times, people say "I'll be back," and never show up. Shawna did, and I knew right then that Mom was in the best hospital, with kind and compassionate nurses. The care that we received, from the minute that we arrived until the moment we left, was outstanding, from patient transporters and food service workers to nurses and physicians. Thank you, all.