Shelby took the time each day, multiple times per shift, to make sure that I was okay and to check up on all aspects of my care, both medically and emotionally. She also took the time to explain everything to my husband. Shelby was always checking on her patients, not just me. There was no need for me to use my call bell. She genuinely cares, and it shows. She stayed on the whole care team, from doctors to housekeeping, to give me the best quality of care. She held everyone, including herself, to the highest level of care. She was always very positive and upbeat.